Shipping policy

Shipping Information

We currently ship across the UK, with international shipping options coming soon.

Processing Time

Orders are typically processed within 1–3 business days.

During busy periods or product launches, processing times may be slightly longer.

UK Shipping

Estimated delivery time:

• Standard Shipping: 2–5 business days

Shipping rates are calculated at checkout.

International Shipping

International shipping will be available soon for selected regions including Europe and the United States.

Delivery times and customs policies may vary depending on destination country.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delays

While we do our best to ensure timely delivery, delays caused by couriers, customs, weather, or peak periods may occasionally occur.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are unable to guarantee replacement or refund for orders shipped to incorrectly provided addresses.

Contact

If you have any questions about your order, please contact us at:
orottea@gmail.com